Technology Updates
Latest news and resources on LAA technology updates and outages
LAA continuously works behind the scenes to keep our technology evolving.
This hub puts the latest news and resources on updates and outages affecting LAA systems at your fingertips.
Outages
Nov. 26-27, 2025
A routine systems outage is scheduled from 5 p.m. on Wednesday, Nov. 26 to 6 a.m. on Thursday, Nov. 27.
Impacted systems:
Nov. 4-5, 2025
A routine systems outage is scheduled from 5 p.m. on November 4 to 6 a.m. on November 5, to implement several routine updates to CRM and Client Gateway.
Impacted systems:
Sept. 22-23, 2025
There will be a routine systems outage starting at 6 p.m. on Monday, Sept. 22 until 7 a.m. on Tuesday, Sept. 23. Several LAA applications will be temporarily offline to implement minor bug fixes.
Impacted systems:
August 13-14
As we rollout an update to a few LAA systems, there will be an outage affecting some LAA systems from 5 p.m. on Wednesday, Aug. 13 to 6 a.m. on Thursday, Aug. 14.
During this period, the following applications will be unavailable:
June 20 - 21, 2025
As part of the rollout of the Client Gateway Expansion, there will be an outage affecting some LAA systems from 5 p.m. on Friday, June 20 to 1 p.m. on Saturday, June 21.
During this period, the following applications will be unavailable:
Latest updates
Client Gateway Expansion
Legal Aid Alberta continues to implement routine system updates to ensure a smoother, more user-friendly experience across its applications.
Client Gateway Expansion
This June, clients can apply for additional areas of law including family, child welfare, independent counsel and immigration.
- August 7, 2025 – Upcoming enhancements
- June 21, 2025 – Update live
- June 12, 2025 – Outage information
- May 29, 2025 – Training announced
- May 1, 2025 – Complete details
LAA Portal
We’re starting the transition to a new unified platform that combines the Lawyer Portal, DC Portal and Client Gateway into a single, streamlined hub, The LAA Portal.
- June 21 – LAA Portal online
- May 1, 2025 – Complete details
Past training
Client Gateway Expansion Training
A refresher and walkthrough of using the simplified and expanded Client Gateway to help Albertans apply for LAA.
This training is for criminal roster lawyers who already have access to Client Gateway. Training for family and immigration roster lawyers who do not yet have access will be offered at a later date.
Training dates:
Popular Topics
System Access
Questions?
Do you need help with invoices, or certificates, or have questions about duty counsel? Get in touch with us.