Technology Updates
Latest news and resources on LAA technology updates and outages
LAA continuously works behind the scenes to keep our technology evolving.
This hub puts the latest news and resources on updates and outages affecting LAA systems at your fingertips.
Updates and Outages
Oct. 27, 2026
The Lawyer Portal and several other LAA systems will be unavailable from 5 p.m. on Tuesday, Oct. 27, to 7 a.m. on Wednesday, Oct. 28, to implement an update.
Impacted systems
- Client Gateway
- Concerns Form
- DC Portal
- Lawyer Directory
- Lawyer Portal
- Lawyer Portal application form
What’s changing?
- New optional “Related Legal Issue” field
- Allows LAA intake staff to record the applicable related charge for a 263.1(1) Violence Against an Intimate Partner charge. This information will appear on the certificate and will be checked when appointing counsel.
July 15, 2026
A routine systems outage is scheduled from 5 p.m. on Wednesday, Sept. 2, to 7 a.m. on Thursday, Sept. 3, to implement a few updates Lawyer Portal.
Impacted systems
- Client Gateway
- Concerns Form
- DC Portal
- Lawyer Directory
- Lawyer Portal
- Lawyer Portal application form
What’s changing?
New legal issues added to CRM to capture new Criminal Code offences recently introduced through Bills C-16 and C-225:
263.1(1) Violence Against Intimate Partner
162.1(1.1) Threats to Publish Images
163.1(4.2) Threats to Publish Child Sexual Abuse and Exploitation Material
169.1(1) Recruitment of Young Person
Charges 162.1(1.1), 16.1(4.2) and 169.1(1) are a priority for Designated Sexual Offences Membership lawyers.
A typo has been corrected in Lawyer Portal. For Child Welfare outcomes on a final invoice, “Consented TGO” has been changed to “Contested TGO.”
The Welcome to Roster email template has been updated to direct lawyers to Roster Resources webpage.
July 15, 2026
There is no outage required for this update.
Legal Aid Alberta is introducing two new system features to streamline our Contact Centre’ processes to make it easier for clients and lawyers to access information and services.
June 25-26, 2026
Impacted systems:
Thank you for your patience and understanding.
May 21-22, 2026
A routine systems outage is scheduled from 5 p.m. on Thursday, May 21, to 7 a.m. on Friday, May 22, to implement minor enhancement(s) in Lawyer Portal.
What’s changing
- New attestation form is available under Memberships tab as part of our quality standards for LAA certificates on Siksika Nation.
- Effective May 22, following immigration legislative changes in March, a new tariff item — 02A: PFL — will be available. It provides up to two hours per claimant to respond to a procedural fairness letter.
- Effective June 1, the current combined legal issue — Oppose Temporary Guardianship (TGO) / Oppose Permanent Guardianship Order (PGO) — will be separated into two distinct issues to improve clarity and reporting:
- Oppose Temporary Guardianship (TGO)
- Oppose Permanent Guardianship Order (PGO)
- Certificates will include only one of these legal issues, not both.
Impacted systems:
Thank you for your patience.
April 29-April 30
A routine systems outage is scheduled from 5 p.m. on Wednesday, April 29, to 7 a.m. on Thursday, April 30, to implement a minor enhancement in Lawyer Portal.
What’s changing
- Users will be able to view signed membership agreements in the Memberships tab, including the signed date and expiry date (if applicable).
Impacted systems:
March 30-31, 2026
A routine systems outage is scheduled from 5 p.m. on Monday, March 30, to 7 a.m. on Tuesday, March 31, to implement several user experience enhancements to the Duty Counsel Portal.
Impacted systems:
Thank you for your patience and understanding.
March 23, 2026
Lawyer Portal will be unavailable for a short window due to a planned system outage from 5:30 to 6:30 p.m. on Monday, March 23.
Impacted systems:
Thank you for your patience and understanding.
Jan. 1, 2026
A routine systems outage is scheduled from 10 a.m. to 12 p.m. on Thursday, Jan. 1, 2026.
The following systems will be unavailable during the outage:
Popular Topics
System Access
Questions?
Do you need help with invoices, or certificates, or have questions about duty counsel? Get in touch with us.