Technology Updates
Latest news and resources on LAA technology updates and outages
LAA continuously works behind the scenes to keep our technology evolving.
This hub puts the latest news and resources on updates and outages affecting LAA systems at your fingertips.
Outages
May 21-22, 2026
A routine systems outage is scheduled from 5 p.m. on Thursday, May 21, to 7 a.m. on Friday, May 22, to implement minor enhancement(s) in Lawyer Portal.
What’s changing
- New attestation form is available under Memberships tab as part of our quality standards for LAA certificates on Siksika Nation.
- Effective May 22, following immigration legislative changes in March, a new tariff item — 02A: PFL — will be available. It provides up to two hours per claimant to respond to a procedural fairness letter.
- Effective June 1, the current combined legal issue — Oppose Temporary Guardianship (TGO) / Oppose Permanent Guardianship Order (PGO) — will be separated into two distinct issues to improve clarity and reporting:
- Oppose Temporary Guardianship (TGO)
- Oppose Permanent Guardianship Order (PGO)
- Certificates will include only one of these legal issues, not both.
Impacted systems:
Thank you for your patience.
April 29-April 30
A routine systems outage is scheduled from 5 p.m. on Wednesday, April 29, to 7 a.m. on Thursday, April 30, to implement a minor enhancement in Lawyer Portal.
What’s changing
- Users will be able to view signed membership agreements in the Memberships tab, including the signed date and expiry date (if applicable).
Impacted systems:
March 30-31, 2026
A routine systems outage is scheduled from 5 p.m. on Monday, March 30, to 7 a.m. on Tuesday, March 31, to implement several user experience enhancements to the Duty Counsel Portal.
Impacted systems:
Thank you for your patience and understanding.
March 23, 2026
Lawyer Portal will be unavailable for a short window due to a planned system outage from 5:30 to 6:30 p.m. on Monday, March 23.
Impacted systems:
Thank you for your patience and understanding.
Jan. 1, 2026
A routine systems outage is scheduled from 10 a.m. to 12 p.m. on Thursday, Jan. 1, 2026.
The following systems will be unavailable during the outage:
Nov. 26-27, 2025
A routine systems outage is scheduled from 5 p.m. on Wednesday, Nov. 26 to 6 a.m. on Thursday, Nov. 27.
Impacted systems:
Nov. 4-5, 2025
A routine systems outage is scheduled from 5 p.m. on November 4 to 6 a.m. on November 5, to implement several routine updates to CRM and Client Gateway.
Impacted systems:
Latest updates
DC Portal Enhancements
Client Gateway Expansion
Legal Aid Alberta continues to implement routine system updates to ensure a smoother, more user-friendly experience across its applications.
Client Gateway Expansion
This June, clients can apply for additional areas of law including family, child welfare, independent counsel and immigration.
- August 7, 2025 – Upcoming enhancements
- June 21, 2025 – Update live
- June 12, 2025 – Outage information
- May 29, 2025 – Training announced
- May 1, 2025 – Complete details
LAA Portal
We’re starting the transition to a new unified platform that combines the Lawyer Portal, DC Portal and Client Gateway into a single, streamlined hub, The LAA Portal.
- June 21 – LAA Portal online
- May 1, 2025 – Complete details
Popular Topics
System Access
Questions?
Do you need help with invoices, or certificates, or have questions about duty counsel? Get in touch with us.