Business Analyst- Operations


Competition Number: LAA-21-51

Job Type: Full-Time, Permanent

Location: Edmonton, AB

Posting: External

Competition Ends: October 12, 2021

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You are computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Job Description

Reporting to the Manager, Operations and Criminal Assessment, some of the key responsibilities include:

  • Identify challenges, risks, opportunities by carrying out analysis including gap, future, and current state for improvement in the operations of the business model.
  • Regularly report trends, monthly stats and emerging concerns and complete ad hoc analysis and/or report/data generation as required.
  • Daily overview of all relevant data and pre-built reports, as well as the daily collection and assembly of operations data stored primarily in SharePoint and Power BI for reports that cannot be automated and pre-built.
  • Improving and enhancing the utility of current dashboards, automated or pre-built reports based in SQL Server, Power BI, or SharePoint databases.
  • In collaboration with the Business Intelligence & Finance department and Manager of Operations & Criminal Assessment, be a central point of contact for operational reporting and data requests.
  • In conjunction with the Associate Managing Director and Manager of Operations, the Operations Business Analyst will be responsible for driving and directing the available data to appropriate stakeholders


Education and Experience:

  • Post-secondary Degree or Diploma in a business, statistics, or data focused field.
  • Minimum 2 years of demonstrated experience as a Business Analyst with data collection and reporting on business operations and/or financial management/measurement.

Knowledge and Skills:

  • Proven experience with Power BI and SharePoint
  • Experience supporting multiple projects and initiatives is an asset

What We Offer

Perks of working with us

  • Competitive wage
  • RRSP employer contribution
  • Health and dental benefits
  • Health and wellness accounts
  • Employee assistance program
  • Christmas closure
  • Weekends off
  • Work from home opportunities
  • Team environment

How To Apply

Please send your resume and cover letter to [email protected]. Reference competition number [LAA-21-51]. Only those selected for an interview will be contacted.

  • Successful candidate will be required to provide security clearance
  • Only successful candidates will be contacted

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