Frequently asked questions
This page provides guidance on common billing and fee inquiries received by Roster Services Liaison team who provide support to our roster lawyers in both areas. Content will be updated on an ongoing basis.
Topics
- Eligibility for invoicing 11.07 and 11.08
- Next steps for matter at warrant or loss of contact
- Validation requirement for Gladue/IRCA Fee
- Notifying LAA of deceased client
- Request for additional information to support invoicing review
- Interim (regular) billing – active certificates
- Final billing – completed certificates
Eligibility for invoicing 11.07 and 11.08
Counsel cannot bill 11.07 – Non-trial Resolution when withdrawing from record unless the matter was scheduled for trial or preliminary hearing within 60 days of the date of withdrawal. Neither 11.07 – Non-trial Resolution nor 11.08 – Multiple Information Resolution can be billed if counsel is removed from record when there was no trial or preliminary hearing scheduled.
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If counsel withdraws from record on a date where the matter was scheduled for Summary Disposition and the disposition does not proceed, counsel is not permitted to bill any outcome fee.
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Updated March 12, 2026
Next step for matter at warrant or loss of contact
If a matter goes to warrant or there is loss of client contact, it is recommended that counsel submit a final invoice to complete services on the certificate within 90-days of warrant or loss of client contact. Client would be required to contact Legal Aid Alberta to re-apply for services.
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Updated March 12, 2026
Validation requirement for Glaude/IRCA fee
The 11.10 – Gladue/Impact of Race and Culture Assessment (IRCA) Fee is billable when Gladue or IRCA reports are used in court or when counsel makes their own submissions to the Court in a similar manner. Â
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An attachment showing that counsel has reviewed the client’s Gladue or IRCA factors and used them to advocate for culturally appropriate restorative justice options is required when billing this fee.Â
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When billing the Gladue/IRCA fee without an official Gladue/IRCA report, or if the official report is over two years old, counsel must attach a document that confirms they meet all three criteria:Â
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- Counsel interviewed the client about their Gladue or IRCA factors.Â
- Counsel contacted extended family and other community supports to identify and confirm supporting information.Â
- Counsel put forward culturally appropriate restorative justice options for sentencing or bail to the Court.Â
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Simple confirmation of the first two criteria is required (for criterion #2, indicate who was contacted), and then a brief description of how counsel used the information they obtained to argue for culturally appropriate restorative justice options for sentencing or bail.Â
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The Gladue/IRCA fee is intended to compensate counsel for time (equivalent to three hours at the hourly rate) preparing and using these factors to help the client. The fee being equivalent to three hours of work means that counsel’s attachment should demonstrate that a significant amount of time was spent to entitle counsel to this fee.Â
This fee is used once per client if counsel has multiple certificates for the same client.Â
Updated Feb. 26, 2026
Notifying LAA of deceased client
If counsel is notified that a client is deceased, please submit a final invoice within 30 days of being notified, and indicate in the invoice comments that the client is deceased.Â
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LAA’s billing process requires notification of a client’s death (a death certificate is not required).
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Updated Feb. 26, 2026
Request for additional information to support invoicing review
If additional information is required to support invoicing review, the Roster Services Liaison will email the certificate lawyer with the request which may include:Â
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- Status UpdateÂ
- Supporting documents; orÂ
- ClarificationÂ
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A response to the request is due within five business days. If no response is received within five business days, the invoice will be rejected and counsel is required to submit the requested information before re-submitting the invoice.
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Updated Feb. 26, 2026
Interim (regular) billing – active certificates
Legal Aid Alberta requires lawyers to submit an interim (regular) invoice every 12 months on an active certificate. There is no minimum billable amount for a regular invoice; it should include any work done in the past 12 months when the certificate matter remains ongoing.Â
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An authorization request for interim invoice review date extension should only be submitted in exceptional circumstances where the matter remains ongoing, but no work has been completed in the last 12 months. Â
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A lawyer will receive multiple reminder emails as the interim invoice due date approaches. If an interim invoice is not received by the due date, the certificate may be subject to a compliance review, which affect billing eligibility. Â
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The six-month billing deadline supersedes any Interim Invoicing reminders. If the matter has been concluded or counsel withdrew, a final invoice is required within six months.Â
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Updated Feb. 26, 2026
Final billing – completed certificates
Final accounts must be submitted to LAA no later than six months after the last step taken to complete a certificate. The final bill must include the outcome of the case, the date upon which certificate services were completed and any other materials required. LAA has no liability for the payment of an account rendered more than six months after the completion of services covered by the certificate.Â
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Updated Feb. 26, 2026
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