Lawyer Portal off line after hours Nov. 4

There will be a routine systems outage from 5 p.m. on Tuesday Nov. 4, until 7 a.m. on Wednesday, Nov. 5. Several LAA applications will be temporarily offline to implement upgrades to Client Gateway.  

  

Impacted systems: 

 

  • Lawyer Portal 
  • Client Gateway 
  • Lawyer Portal Application Form 
  • DC Portal 
  • Lawyer Directory 
  • Online Concerns Form 

  

This update will fix the following bugs on Client Gateway: 

  

  • Mobile number field only accepting 10-digit phone numbers. 
  • If the user entered an 11-digit number (ie added a ‘1’ for area code, system would not allow user to proceed to next page). 
  • Related Party Date of Birth field displaying error message when left blank. 
  • Custody Location is not recognized as mandatory when the In-Custody field is marked “Yes.” 
  • Preferred Counsel fields are appearing blank on submitted applications when names are copied and pasted instead of being selected from the drop-down list. 
  • Specialization field is appearing for non-family matters on submitted applications. 
  • More than one email is being generated when attachments exceed 100 MB. 

 

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