Tariff & Roster Relations Lead


Competition Number: LAA-22-04

Job Type: Full-Time, Permanent

Location: Alberta

Posting: Internal

Competition Ends: February 15, 2022

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

You are an individual who is self driven, looking to make an impact on the lives of Albertans and excited to help shape the future of Legal Aid Alberta. You have excellent communication skills especially in tough situations and thrive in a fast-paced environment. You strongly believe in fostering strong relationships and are looking to lead programs and initiatives for Legal Aid Alberta, where you would work with both internal and external stakeholders. You are a strategic thinker who is able to provide sound advice and are solution focused. You understand the sensitivity of the projects related to Tariff and Financial Eligibility Guidelines (FEG) and associated impacts for roster lawyers, our clients and our business. You excel in achieving support from variety of stakeholders both internal and external. You care deeply about the success of our team and our organization.

Job Description

Reporting to the Sr. Manager Justice Services Operations, some of the key responsibilities include:

  • In consultation with the Sr. Manager Justice Services Operations and Sr. Executive, develop a strategic framework and lead the LAA organizational review of the Tariff and Financial Eligibility Guidelines (FEG) as envisioned by the Governance Agreement.
  • Engage with LAA resources as necessary to build out the project charter and plan to complete and implement a modernized and simplified tariff and FEG. Determine and engage internal and external resources to the project.
  • Provide Sr. Executive, summary and detailed reports as to recommendations arising from the review inclusive of financial and behavior implication considerations.
  • Responsible to inform the requirements for the Client and Case Management Modernization based on Tariff and FEG revisions working in conjunction with project team.
  • Act as an Ambassador for LAA to Judicial and other stakeholders being generally knowledgeable in the various operational aspects of LAA, including intake, assessment, appointing, change of counsel, client coverage reviews and appeals.
  • Create and champion the execution of a roster relations strategy and plan in consultation and with support from LAA teams.
  • Builds and sustains trust in the organization among roster, partners, and LAA teams through collaboration, openness, stewardship, accountability and respect.


Education and Experience:

  • Law degree from a recognized University
  • Membership in good standing with the Law Society of Alberta entitled to practice in Alberta
  • Minimum 3 years of legal practice in criminal, family or immigration.
  • Leadership, management, or project experience considered an asset

Knowledge and Skills:

  • Lead and facilitate consultation and meetings
  • Excellent working knowledge of applicable legislation
  • Knowledge of the LAA Bylaws, Governance Agreement, Tariff, FEG, and Administrative Policies
  • Knowledge of regulatory and privacy law, policy drafting
  • Knowledge of conflict management and ADR techniques
  • Proficient computer literacy, specifically MS 365, including Office
  • Excellent interpersonal communication skills, including the ability to express ideas, recommendations, and advice clearly and concisely, both orally and in writing, in a manner appropriate to the audience. Able to engage stakeholders in ensuring that common goals and objectives are achieved.
  • Able to understand opinions of different stakeholders and able to develop consensus by recommending innovative solutions.

What We Offer

Perks of working with us

  • RRSP employer contribution
  • Competitive wage
  • Paid professional days
  • Paid Vacation days
  • Winter closure (paid time off)
  • Work life balance
  • Health and dental benefits
  • Health and wellness accounts
  • Employee assistance program

How To Apply

Please send your resume and cover letter to [email protected]. Reference competition number [LAA-22-04]. Only those selected for an interview will be contacted.


  • Legal Aid Alberta has implemented a COVID 19-Vaccination Policy, requiring employees provide proof of vaccination, OR negative results of a privately administered, Health Canada approved rapid antigen, rapid PCR, or lab-based PCR test performed within the preceding 48 hours of attending the office or workplace. This policy will be reviewed monthly and revised or repealed as the COVID-19 situation in Alberta changes.
  • Successful candidate will be required to provide an acceptable criminal record check.
  • Occasional travel may be required.

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