Stakeholder Relations Facilitator


Competition Number: LAA-22-16

Job Type: Full-Time, Permanent

Location: Edmonton or Calgary, AB

Posting: External

Competition Ends: April 4, 2022

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you are committed to ensuring access to justice for all Albertans. You have excellent communication skills especially in tough situations. You are someone who contributes and supports coordinated stakeholder relation strategies and would like to play a key role in administering and implementing these strategies. You understand importance of privacy and confidentiality in doing this work. You’re extremely computer-savvy and more organized than anyone you know. You thrive in a fast-paced work environment and you’re always up for a challenge. You are a person who appreciates a role where no two days are the same and you can mitigate and manage situations as they come. You are deeply invested in success of our team and our organization.

Job Description

Reporting to the Manager, Government & Stakeholder Relations, some of the key responsibilities include:

  • Provide strategic operational support and assistance to the Manager on confidential and sensitive organizational operations and issues.
  • Collaboration in creation of effective policy for stakeholder relation as the primary administrator of stakeholder relations activities.
  • Gather and analyze data about stakeholder relations activities as well create and present regular reports and findings.
  • Effectively assess, prioritize, and research issues and inquiries that have organizational impacts.
  • Participate in the development of strategic engagement plans with stakeholders, justice system partners and government on behalf of Legal Aid Alberta.
  • Manage, monitor, and triage communications with stakeholder to efficiently address questions and/or concerns about organization’s services.
  • Schedule and coordinate meetings with divisional staff, community groups and stakeholders including strategic planning as required.
  • Conduct regular environmental scans of social media and other resources and reports relevant issues.
  • Prepare briefing materials, critical analysis, and recommendations for the Manager as required.


Education and Experience:

  • A degree in political science, business, or communications.
  • 3-5 years’ related experience that includes working with internal and external stakeholders. A combination of education and experience will be considered.
  • Experience in policy creation and research is considered an asset.

Knowledge and Skills:

  • Knowledge of best practices in the private sector and non-governmental organizations.
  • Awareness of national/provincial/regional political and socio-economic trends.
  • Familiarity with justice system and government.
  • Budget and financial experience is considered asset.
  • Computer literacy, including expertise working knowledge of MS Office (Word, Excel, PowerPoint, and Outlook), Teams, SharePoint.
  • Strong written and verbal communications skills including presentation preparation and delivery.
  • Excellent research, writing, and problem-solving skills.
  • Excellent organizational and time management skills.
  • Ability to work independently and collaboratively.
  • Manage multiple assignments and changing priorities effectively and efficiently with minimal supervision while meeting tight deadlines.

What We Offer

Perks of working with us

  • Competitive wage
  • 7% RRSP employer contribution
  • Hybrid work model
  • Winter closures (Paid time off)
  • 3 weeks of paid vacations
  • Health and dental benefits
  • Health and wellness spending accounts
  • Work life balance
  • Professional growth
  • Employee assistance program

How To Apply

Please send your resume and cover letter to [email protected]. Reference competition number [LAA-22-16]. Only those selected for an interview will be contacted.


  • Successful candidate will be required to provide an acceptable criminal record check.

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