As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.
Who You Are
Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.
Reporting to Senior Management in the Project Management Office, some of the key responsibilities include:
Provide a broad range of project management support to the entire Legal Aid Alberta organization.
Lead the delivery of diverse projects that are highly visible across the organization and the clients served.
Provide strategic and tactical planning, business process reengineering, project management, development and implementation of business and IT projects for Legal Aid Alberta.
Develop a well-defined project plan that clearly states the project’s objectives, scope, assumptions, timeline, resource requirements, change management strategy, risks, quality management, benefits and budget.
Manage project activities throughout the life cycle of the project, including the allocation of appropriate resources, schedule, budget to ensure all projects are delivered on-time, within scope and within budget.
Proactively monitor project progress against the integrated project plan, identifying and managing variances via the project governance structure. Document and report project status against established objectives, milestones, budget and resources and facilitate tracking and closure of issues and risks.
Report project progress and present solution to various internal support teams, steering committee, and other project stakeholders.
Provide leadership and support for transformational and continuous improvement initiatives throughout the LAA organization, including implementing new approaches to solving business challenges as appropriate.
Provide negotiation and conflict management skills with the ability to resolve complex and sensitive issues, establish win-win outcomes and gain commitment from internal and external stakeholders
Work with other members of the Project Management Office and maintain a good relationship with members from other departments within Legal Aid to deliver high-quality project management practices.
Work within the standards defined by the Project Management Office and in the absence of standards, work with the Project Management Office members to establish new standards.
Manage multiple projects simultaneously against pressing timelines.
Perform other duties as assigned.
Education and Experience:
Bachelor’s degree in Computer Science, Business Administration or a related field (equivalencies related to education and work experience may be considered).
At least 5-7 years of project management experience.
At least 2-3 years of project management experience for business re-engineering or business transformational projects.
Experience working with control frameworks such as COBIT or ITIL and project management frameworks such as PMBOK or PRINCE2.
Experience working with organizational change management frameworks such as Prosci Change Management.
PMP designation is considered an asset.
Knowledge and Skills:
Substantial exposure to both in-house and outsourced systems, multiple hardware platforms, and integrated information and communications systems.
Comprehensive knowledge of systems design and development process, including requirements analysis, feasibility studies, software design, programming, pilot testing, installation, evaluation and operational management.
Excellent systems thinking, analysis, problem solving skills.
Demonstrated ability to work well under pressure.
Self-motivated with ability to manage yourself independently with minimal supervision.
Strong initiative and action orientated with a sense of urgency to get things completed.
Ability to work collaboratively with others in a team environment.
Excellent facilitation skills and communication skills, including the ability to express ideas, recommendations and decisions clearly and concisely, in order to work effectively with stakeholders, consultants, contractors and senior LAA representatives with varying and often divergent perspectives, expectations, needs and priorities.
Proactive in completing tasks and escalating issues appropriately.
What We Offer
Perks of working with us
RRSP employer contribution
Health and dental benefits
Employee wellness accounts
How To Apply
Please send your resume and cover letter to [email protected]. Reference competition number LAA-21-39. Only those selected for an interview will be contacted.
Note: Candidates with a demonstrated higher level of skills and experience may be considered for a more senior level role.