People and Culture Manager


Competition Number: LAA-22-22

Job Type: Full-Time, Permanent

Location: Edmonton or Calgary, AB

Posting: External

Competition Ends: April 29, 2022

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You are a leader who understands that HR is evolving, and culture is a strong component contributing to employee life cycle and retention. You bring with you, years of experience working as HR professional and leading strategies to improve workplace culture as well as provide expertise and leadership in the areas of recognition, employee engagement, leadership training and development, and employee attraction and retention. You love achieving results that improve the organization and inspire confidence and commitment. You have excellent communication skills especially in tough situations and are able to work collaboratively with different stakeholders. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Job Description

Reporting to the Director, People & Culture, some of the key responsibilities include:

  • Plan and execute cross-organizational culture transformation strategy that aligns with LAA’s vision, mission, and values.
  • Create strategies to develop a culture in which all employees work together and strive to achieve exceptional personal and business goals.
  • Partner with staff at all levels to implement strategies for employee engagement and retention across offices and teams
  • Connect managers to LAA resources and HR support on legal practices, acceptable workplace behaviors and appropriate counselling resources
  • Assist in developing a rewards and recognition strategy aligned with organizational values
  • Create a collective sense of purpose, translating the LAA Mission, Vision and Values into terms that are relevant and meaningful to the work being performed.
  • Provide operational recommendations to the organization on a variety of human resources programs, policies, and practices that align with culture, engagement, and organizational transformation
  • Assist executives through various change management activities and initiatives including reorganizations, workflow redesign, and new job creation
  • Develop programs and training that support respectful workplace culture of equity and inclusion.
  • Oversee the talent acquisition and people and culture function of the organization


Education and Experience:

  • Bachelor’s Degree or diploma in Human Resources, Management or Business Administration.
  • Minimum 8 years progressive experience in HR and/or training and development, with a proven emphasis on driving an environment of development, engagement, and culture transformation.
  • Minimum 3 years of direct leadership experience.
  • CPHR designation will be considered an asset.
  • Experience leading, planning and managing multiple programs involving change to business process and preparation of employees for the changes is considered an asset.
  • Previous experience in a unionized work environment an asset.

Knowledge and Skills:

  • Employment Legislation, Human Rights Legislation, Employment Standards, Occupational Health and Safety and regulations.
  • Excellent working knowledge of Administrative Policy, HR policies, procedures, and best practices.
  • Computer literacy, particularly MS Office (Teams, SharePoint, Outlook, Word, Excel, PowerPoint),
  • Familiarity with website content management systems and workflows.
  • Proficient computer literacy, including effective working knowledge of MS Office (Word, Excel, PowerPoint, and Outlook), SharePoint, Teams, and Human Capital Management Systems
  • Superior interpersonal, team building, listening, communication, and critical thinking skills.
  • Functional Competencies of decision making, ensuring accountability, and inspiring others.
  • Ability to think strategically with an open-minded approach.
  • Excellent written and verbal communication skills, including the ability to express ideas and recommendations clearly and concisely in a manner appropriate to the audience.
  • Effective interpersonal skills with demonstrated ability to build and sustain relationships and influence change with colleagues, clients, and external stakeholders.

What We Offer

Perks of working with us

  • Competitive wage
  • 8% RRSP employer contribution
  • Professional days (Paid time off)
  • Winter closure (Paid time off)
  • Vacation days
  • Health and dental benefits
  • Health and wellness accounts
  • Work life balance
  • Professional development
  • Educational opportunities
  • Employee assistance program
  • Work from home opportunities

How To Apply

Please send your resume and cover letter to [email protected]. Reference competition number [LAA-22-22]. Only those selected for an interview will be contacted.


  • Successful candidate will be required to provide an acceptable criminal record check.
  • Occasional travel may be required

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