Managing Director, Legal Services South


Competition Number: LAA-23-52

Job Type: Full Time – Temporary

Location: Calgary

Posting: Internal

Competition Ends: October 26, 2023

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Job Description


Reporting to the Vice President, Justice Services, some of the key responsibilities of the Managing Director, Legal Services South are to:

Job Description

  • Assist in the development of Justice Services strategic planning, operating objectives, policies, plans and procedures.
  • Coordinate and liaise with other LAA business units on operational and service delivery matters.
  • Plans, coordinates, directs and supervises specific legal programs and services including Duty Counsel, Certificate Representation, and Appeals for all legal services as outlined in the Legal Aid Governance Agreement.
  • Direct and supervise staff engaged in legal programs and services.
  • Provide development, coaching, feedback, information sessions and legal practice management and direction to Legal Services Managers and Office Managers.
  • Responsible to develop, train, implement and have oversight of individual and team performance metrics.
  • Participate in various committees, projects, and stakeholder sessions as applicable to enhance access to justice for our clients and to improve Alberta’s overall justice system.
  • Act as a point of contact for stakeholder inquiries.
  • Responsible for Legal Services budget applicable to area of responsibility.
  • Responsible for other duties as assigned by the VP Justice Services.



Education and Experience:

  • Law degree from a recognized law school.
  • Active member in good standing with the Law Society of Alberta.
  • Management experience supporting a team of Lawyers.
  • Combined 7-10 years’ experience in criminal, family, immigration and/or litigation practice, and experience in a leadership role.
  • Master of Business Administration considered an asset.
  • Board Governance experience considered an asset.


Knowledge and Skills:

  • Knowledge as applicable to family and criminal legal representation Rules of Court, and court proceedings.
  • Knowledge of basic leadership and management principles, project management, and business analytics.
  • Competency in trust accounting.
  • Knowledge of legal ethics and professional responsibilities.
  • A high level of comfort working with technology and a keen enthusiasm for learning new systems including computer literacy in MS office, web based legal research tools, and other web-based resources.
  • Demonstrated ability to provide leadership in a high pressure, high conflict work environment.
  • Exceptional interpersonal, facilitation, and communication skills.
  • Excellent analytical, logic, problem solving, and organizational skills, as well as sound business judgement.
  • Demonstrated commitment to continuous improvement.
  • Excellent organizational skills and ability to adapt and deal with change and conflicting immediate priorities.
  • Excellent critical thinking and problem-solving skills.
  • Ability to remain calm in crisis and high-pressure circumstances.
  • Ability to provide input, advice, and leadership on organizational change.

What We Offer

Perks of working with us

  • RRSP employer contribution
  • Competitive wage
  • Paid professional days
  • Paid Vacation days
  • Winter closure (paid time off)
  • Work-life balance
  • Health and dental benefits
  • Health and wellness accounts
  • Employee assistance program

How To Apply


If you are interested in applying, please click Apply Now . Reference competition number LAA-23-52. Only those selected for an interview will be contacted.


This job posting is internal and is specifically for our Calgary office staff.

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