LAA-23-57 – Compliance Investigator


Competition Number: LAA-23- 57

Job Type: Full-time Permanent

Location: Calgary/Edmonton

Posting: External

Competition Ends: November 30, 2023

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Job Description


Reporting to the Managing Director, Certificate Standards and Compliance, the Compliance Investigator will undertake a range of responsibilities, which include but are not limited to:

  • Conduct compliance investigations with billing and concerns relating to legal services performed by staff and roster lawyers and third parties.
  • Help create, and ensure that investigations follow defined processes, are objectively conducted, are thorough in gathering all material facts, and present an accurate accounting of the issues to support timely completion of compliance-related investigations.
  • Evaluate facts, employ sound deductive reasoning to draw and support appropriate conclusions, and make recommendations.
  • Prepare clear, concise, and factual reports of investigation results to internal and external stakeholders that enable fair and relevant decisions to be made.
  • Collaborate with senior management and internal team to ensure investigation findings are understood and appropriate action plans are implemented.
  • Maintain a professional working relationship with key internal and external stakeholders.
  • Participate and contribute to efforts to improve the effectiveness of standards and compliance-related processes and procedures.
  • Review and research evidence/documents to analyze the overall fact pattern of claims and synthesize data into a professional report with recommendations.
  • Performs other duties and tasks as assigned by the Managing Director, Certificate Standards and Compliance.




  • Post-secondary degree in a related field (e.g. insurance studies, criminal justice, risk management)
  • Education in law will be considered an asset.


  • Knowledge of theories, principles, and practices of investigation and internal controls.
  • Previous experience in law enforcement is considered an asset.
  • A minimum of at least 5 years related experience conducting investigations (such as, but not limited to criminal and/or regulatory) is required.
  • General knowledge in some of the following areas of law: criminal law, litigation, family law, and immigration law is an asset.
  • Experience composing analytical legal correspondence and/or reports.
  • Experience interpreting legislation, policy, and/or procedures.
  • Previous experience in law enforcement is considered an asset.
  • Experience testifying as an expert witness is an asset.
  • Experience in financial investigations is an asset.

What We Offer

Perks of working with us

  • Competitive wage
  • RRSP employer contribution
  • Paid holidays
  • Paid professional days.
  • Paid Vacation days
  • Winter closure (paid time off)
  • Work-life balance
  • Health and dental benefits
  • Health and wellness accounts
  • Employee assistance program

How To Apply


If you are interested in applying, please click Apply Now.  Reference competition number LAA-23-57. Only those selected for an interview will be contacted. The successful candidate will be required to provide a clear criminal record.



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