Competition Number: LAA-21-28
Job Type: Full Time, Permanent
Competition Ends: June 7, 2021
As a publicly funded, non-profit organization, we provide affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.
Opportunity is calling. Join our Contact Centre team at Legal Aid Alberta.
As a Contact Centre Intake Officer, you will play an important role in the justice system helping some of Alberta’s most disadvantaged people every day. In this position, you will make a positive impact in the lives of thousands of people from diverse backgrounds, including families, youth, new immigrants to Canada, refugees, and marginalized populations in conflict with the law.
Who we’re looking for
Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly.
What you’ll be doing
Perks of working with us
To be successful in the role, you will have at least 2-3 years of work experience in jobs with a customer service or call centre focus.
You must have a high school or post-secondary diploma.
Security clearance is required.
Send your resume and cover letter to [email protected]. Reference posting number LAA-21-06.
Only those selected for an interview will be contacted.