Administrative Support II


Competition Number: LA-23-03

Job Type: Full Time Permanent

Location: Edmonton, AB

Posting: External

Competition Ends:

Who We Are

We are Legal Aid Alberta. We believe in an Alberta where everyone is able to understand and protect their legal rights. As a publicly funded, non-profit organization, we provide affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide: Calgary, Edmonton, Fort McMurray, Grande Prairie, Lethbridge, Medicine Hat, Red Deer, Siksika Nation, and Wetaskiwin. We work together to serve Albertans, protecting their rights and ensuring a fair legal process.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly.

Job Description

Reporting to the Manager, Certificate & Tariff, some of the key responsibilities include:

  • Responsible for weekly mobile and in person banking, receiving and posting mail-in cheques
  • Answering clients call on the Credit Card Payment Line
  • Analyzing and distributing both electronic and hard copy correspondences daily, and picks up mail for all business units
  • Performing data entry, scanning and uploading of client documents
  • May be required to lift up to 25 LBS packages
  • Other duties as assigned to assist with client processing, including assisting other business units


Education and Experience:

  • 1 -2 years office experience preferably in a law related environment
  • A certificate or diploma in Administration is preferred. Equivalent experience may be considered
  • Experience with cash handling, banking and/or accounts receivable is an asset
  • Must have strong computer skills in MS Word, Excel and Adobe PRO

Knowledge and Skills:

  • Excellent organization, conflict resolution, communication and problem-solving skills are required
  • The successful candidate must be able to work as part of a team with minimal supervision and use own initiative
  • Ability to manage own time and revolve prioritizations as needs change
  • Strong sense of responsibility and the ability to exercise good judgement in recognizing scope of authority
  • Ability to adapt in a changing work environment

What We Offer

Perks of working with us

  • Competitive wage – salary $3001.05-$4308.04/month
  • RRSP employer contribution
  • Health and dental benefits
  • Health and wellness accounts
  • Paid vacation time
  • Holiday closure (paid time off)
  • Professional development
  • Employee assistance program
  • Hybrid work model

How To Apply

If you got excited at the prospect of being a part of our team when you reviewed this posting and you meet the minimum qualifications, select “Apply Now” to apply for this position.


  • Successful candidate will be required to provide an acceptable criminal record check.
  • Shortlisted candidates will have to undergo skill assessment test and must acquire an overall score of 75% or higher to qualify.

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