Administrative Support II


Competition Number: LAA-22-63

Job Type: Full-Time, Permanent

Location: Edmonton, AB

Posting: External

Competition Ends: When suitable applicant found.

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills especially in tough situations. You’re computer-savvy and more organized than anyone you know. Fast-paced work environments give you a rush and you’re always up for a challenge. You love learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Job Description

Reporting to the Manager, Certificate & Tariff, some of the key responsibilities include:

  • Responsible for weekly mobile and in person banking, receiving and posting mail-in cheques
  • Answering clients call on the Credit Card Payment Line
  • Analyzing and distributing both electronic and hard copy correspondences daily, and picks up mail for all business units
  • Performing data entry, scanning and uploading of client documents
  • May be required to lift up to 25 LBS packages
  • Other duties as assigned to assist with client processing, including assisting other business units


Education & Experience:

  • 1 -2 years office experience preferably in a law related environment
  • A certificate or diploma in Administration is preferred. Equivalent experience may be considered
  • Experience with cash handling, banking and/or accounts receivable is an asset
  • Must have strong computer skills in MS Word, Excel and Adobe PRO

Knowledge & Skills

  • Excellent organization, conflict resolution, communication and problem-solving skills are required
  • The successful candidate must be able to work as part of a team with minimal supervision and use own initiative
  • Ability to manage own time and revolve prioritizations as needs change
  • Strong sense of responsibility and the ability to exercise good judgement in recognizing scope of authority
  • Ability to adapt in a changing work environment

What We Offer

Perks of working with us

  • Salary- 2,861.00 per month
  • RRSP employer contribution
  • Paid holidays
  • Health and dental benefits
  • Health and personal spending account
  • Christmas closure
  • Room to grow your career

How To Apply

If you got excited at the prospect of being a part of our team when you reviewed this posting and you meet the minimum qualifications, please select ‘Apply Now’ to create your candidate profile. This competition will remain open until a suitable candidate is found. Only those selected for an interview will be contacted. 


  • Shortlisted candidates will have to undergo skill assessment test and must acquire an overall score of 75% or higher to qualify.
  • Successful candidate will be required to provide an acceptable criminal record check.

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