Administrative Support II


Competition Number: LAA-21-55

Job Type: Full-Time, Permanent

Location: Edmonton, AB

Posting: External

Competition Ends: October 12, 2021

Who We Are

As a publicly funded, non-profit organization, Legal Aid Alberta provides affordable legal services in family law, domestic violence, child welfare, immigration, and youth and adult criminal defense. We are Alberta-wide, with 300 staff and 1,200 private practice lawyers helping people overcome their legal challenges in more than 75 communities across the province.

Who You Are

Working at Legal Aid Alberta means you care about people and empathize with their situation. You have excellent communication skills. You are computer-savvy and more organized than anyone you know. You will be responsible for various administrative and clerical duties to support our Client Services team. Your work environment is within a Contact Centre. You enjoy learning new things, solving problems, and can adapt to change quickly. You care deeply about the success of our team and our organization.

Job Description

Reporting to the Manager, LSC Intra – Day Operations, some of the key responsibilities include:

  • Complete banking transactions.
  • Process Credit Card transactions.
  • Analyze and distribute both electronic and hard copy correspondences.
  • Perform data entry, scan and upload documents.
  • Maintain office and lunchroom supplies.
  • Order various office supplies with vendors.
  • Be able to lift up to 25lbs/11.4kgs packages as required.
  • Perform other duties as required.


Education and Experience:

  • Minimum of a high school diploma with at least 1 year experience in an office administration role.
  • Administrative experience in a law firm would be as an asset.
  • Cash handling and banking experience would be an asset.
  • Post-secondary certificate or diploma in administration or legal studies would be an asset.

Knowledge and Skills:

  • Ability to adapt in a changing work environment.
  • Ability to work with minimal supervision.
  • Good communication and problem-solving skills.
  • Highly skilled at maintaining good customer service.
  • Ability to manage high volume diverse workloads

What We Offer

Perks of working with us

  • Salary of $2861/month
  • 7% RRSP employer contribution
  • Health and dental benefits
  • Paid winter break closure
  • Health and wellness accounts
  • Employee assistance program
  • Earned Day off
  • Life insurance

How To Apply

Please send your resume and cover letter to [email protected]. Reference competition number [LAA-21-55]. Only those selected for an interview will be contacted.

  • Successful candidate is required to pass security clearance
  • Only successful candidates will be contacted

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