Authorization Request Process

We're making sure clients are getting the best service at the best price.

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When extra hours may be needed for a certificate, our legal teams review the request and determine the appropriate hours required in consultation with the assigned lawyer. This is an important part of our diligence and financial accountability and is tied to our strategic priority to strengthen our business structure, processes and technology.

Quick facts

  • Implemented 2020

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At Legal Aid Alberta, we help some of Alberta’s most disadvantaged citizens. This is an impactful responsibility. By keeping our focus on staying accountable to Albertans we’re innovating and re-imagining processes to deliver access to justice, making the best use of our expertise and resources, so that we can make the biggest possible impact in our province.

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