Clients are welcome to visit any of LAA's Legal Services Centres to recieve help in person. There are 11 offices located across Alberta. To find the Legal Services Centre closest to you, please visit our contact page. Appointments are not necessary. Most offices are closed for lunch from noon to 1:00pm.
When you arrive
When you arrive at a Legal Services Centre, you will speak with a Legal Services Officer who will assess what type of services will best meet your legal needs. Depending on your financial eligibility, you may receive legal advice and/or brief services from a staff lawyer. In other cases, you be referred to other LAA services/programs, an outside agency or we may appoint a lawyer to represent you.
Please note that while you have chosen to visit the office in person, you may receive some services over the phone, as some Legal Services Centre locations do not have LAA staff lawyers on site. If you qualify to receive advice from a staff lawyer, we will arrange for the call to be made while you are at the office.
What you will need
We recommend bringing the following information/documents with you:
- Personal indentification (Example: driver's license, passport)
- Motor vehicle registration(s) for any vehicles that you own
- Proof of your current financial situation (Example: bank statements, recent pay stub, tax return)
- Any court documents related to your legal issue
What you will be asked
Services provided by LAA are determined first by the client's financial eligibility, and also by the type of legal issue they have. When you speak with a Legal Services Officer please be prepared to answer questions about:
- income
- assets
- employment
- marital status
- family size
- living arrangments