About Legal Aid Alberta

Legal Aid Alberta is a Centre of Excellence that helps vulnerable Albertans across the province at some of the most difficult times in their lives. Through professional, effective and accessible services that support better outcomes for our clients, we make a difference in the lives of Albertans and deliver value that extends beyond those who receive our services.

Legal Aid Alberta staff provides essential support for the justice system, including family law and immigration legal services and representation to low-income clients. The Calgary office is looking for a full time Lawyer with immigration law experience.

Job Description

Reporting to the Senior or Assistant Senior Counsel; the Justice Navigator will work in close co-operation with lawyers as part of a legal team to assist clients in maximizing their chances of success in court, while at the same time, assisting clients with resolving issues in their lives that have caused them to come into contact with the justice system.

  • Help clients to address legally related issues and difficulties by identifying options and strategies.
  • Develop action plans for clients to follow and use this to monitor clients' progress.
  • Share specific resources with clients and assist in referral processes. 
  • Seek out and reinforce to clients what justice system expectations are of them and client-driven activities needed for success.
  • Develop and maintain a list of community resources and referral services.
  • Maintain justice navigator client files reflecting current status of services provided including   keeping accurate notes of meetings and phone calls.
  • Provide litigation support to both the lawyer and their client, taking instructions from lawyer and reporting regularly to the lawyer as to client progress, following of action plan and any further relevant information.
  • Follow up with clients' progress through phone calls/meeting for updates and to determine if more/ varied services are necessary.
  • Be a support person for clients and help ensure they are clear on what is going on in their legal matter and is expected of them.
  • Act as a liaison with the intent of developing a working relationship between justice system personnel and clients. Help mediate between the client and justice system personnel when communication becomes difficult.
  • Be a support person at court for clients (obtain information, explain process, emotional support, crisis intervention, referrals, liaise with Children's Services or other service providers, negotiate access, etc.). Attend Court appearances to support the client and the lawyer.
  • Liaise with other community service providers to develop better understanding of Justice Navigator's role and to build co-operation in meeting clients' needs.
  • Review disclosure with clients to ensure they understand and answer questions they may have or advise lawyer that specific legal advice is required by the client from them.
  • Attend staff team meetings and meetings with other professionals (mediators, psychologists, doctors, etc) as a support person/advocate for client.
  • Maintain application forms for various services (housing, mediation, food bank, AB Child Health Benefit, Canada Pension Plan, Disability Benefits, treatment programs, recreational funding, etc.)
  • Maintain statistics for Senior Counsel including Justice Navigator assists which entail proper time entry in data base.
  • Share information with lawyers regarding community resources, services or programs that would be beneficial for clients.
  • Arrange speakers from the community to meet with staff law offices to explain programs/services they offer.
  • Participate in stakeholder relations including meetings and presentations to various agencies and organizations.


  • Post-Secondary school – degree or diploma in social work, or psychology or related area of study
  • Minimum 3 years of work experience with agencies supporting individuals and families in family, criminal and immigration matters with a focus on Emergency Protection Orders and the Protection Against Family Violence Act and Regulations.
  • Knowledge of community services and agencies as well as their referral process (emergency shelters, housing, financial assistance, counseling programs, addiction treatment programs, parenting & life skills programs, etc.)
  • Knowledge of some of:  Child, Youth, and Family Enhancement Act & basic knowledge of Family Law Act, Youth Criminal Justice Act, Criminal Code,  Mental Health Act, Immigration legislation and policy
  • Knowledge of court processes
  • Computer skills – basic work-related use of computers and email

Why work for Legal Aid Alberta?

Besides being a part of something that will make you feel good and be proud of where you work, Legal Aid Alberta offers a competitive compensation package, above average benefits package and a great team of people to work with. 

If you got excited at the prospect of being a part of our team when you reviewed this posting and you meet the minimum qualifications, please forward your resume to careers@legalaid.ab.ca referencing posting number LAA-19-03.

This competition will remain open until February 15, 2019. Only those applicants selected for an interview will be contacted.